Home > FAQs > Products > What warranty or moneyback guarantees do you offer?

If having purchased and installed Protocab you realise it's not for you, we have a comprehensive moneyback guarantee in place for purchases made directly from Acc+Ess Limited through its website, protocab.com, or from purchasing from the Acc+Ess stand at exhibitions (please note that this does not apply to purchases from retailers or other agents.)

You will need to return the products to us in the original packaging in order for us to return what you paid for it.

This offer does not replace any other Acc+Ess guarantees on specific products and does not affect your statutory rights.

For further details please and specific requirements under this, click here.